Get to know your app’s
users: 360-player view
Every relationship coach will tell
you that one of the most important things you can do is to know your audience.
As game developers we are always looking to build relationships with our
players, and to do that, we need to get to know them. Luckily Blazesoft’s
backend as a service (BaaS) has you covered with our 360-Degree Player View
feature.
Know your players as a group, segments, and individuals
360-Degree Player View gives game
developers using the Blazesoft game platform the ability to understand everything
about your players including aggregate-level trends, custom segment drill-downs
using a wide range of filtering options, and individual player-level
information including any information gained from the user’s authentication,
in-game use, statistics, and purchases, and any communications that a player
has had with you or your team.
Communicate easily and strategically
Let’s say you made a new
super-special weapon for your game, Monster BioShooter. You want to give your
most dedicated players access to this special new feature, along with a little
note of gratitude, as a thank-you for their commitment. With Blazesoft’s BaaS
you can easily upload the new feature, identify loyal users, make the new
feature available for that group, and also send a push or email message to them
to let them know the great news.
Sometimes your users contact you
directly for support, suggestions, and other communications. Instead of sifting
through an email inbox, Blazesoft’s game server offers end-to-end customer service
management with service tickets and status, and tracking.
Blasesoft’s customer management
platform lets you coordinate communications and support across teams so you
never have to worry about anyone falling through the cracks or getting more
than one response. You provide the friendly service, Blazesoft will give you
the tools to provide it easier and more reliably.
Understand how your players actually play your game
When we develop our game and its
features and settings, we start with a theory about how people will play our
games. Once they start actually playing, sometimes we get a very different
picture. With Blazesoft’s BaaS, not only can you produce retention reports and
other handy statistics, but you can also filter these results based on key
segments. Find out how your most loyal players play your game, then you can
figure out how to attract more of them.
Like they say, knowledge is
power, and with Blazesoft you can be the most powerful game development company
around.
Thanks for your interest in our Blazesoft game
backend, stay tuned for more feature posts! If you would like a free live demo
of the Blazesoft backend as a service interface, we encourage you to contact
us to book your demo
