Thursday, 12 January 2017

"Rate us" internally mechanism before triggering external Store's Review/Rate screen


"Rate us" internally mechanism before triggering external Store's Review/Rate screen


Google's and Apple's reviews and rating system is a wonderful tool for for app makers to prove that their app is great. That's why, player receives those popups that ask him to rate the app. 

But what if player's gaming experience is not that good as you hope and instead of getting 5 or 4 stars,  you will receive 2 or 1 ? 



Direct impact is actually pretty serious. You will require to get dozens 4-5 star just to fix the ranking "damage" of 1 bad (1-2 star) review. 

So what is the best practice for that ? 

Instead of sending the player directly to the AppStore, consider having a preliminary, internal popup with similar 5 star graphics and a "Rate Us" button. 


Assuming player provided good rank (4/5) in our internal Rate Us system, we can assume that he will do the same in the Store and only then Store Review screen will trigger. 

In case the player provides bad internal feedback, he will not be forwarded. Optionally, 2nd Rate Us window can ask to leave a textual feedback. 


Result - 
1. High reviews on Apple stores & Google Play  
2. Gathering feedback from unsatisfied players, analyze and get things better

About Blazesoft's internal Rating mechanism - 
All functionality described above can be easily achieved easily using Blazesoft's gaming backend platform. 
  1. Definition of "Good" / "Bad" reviews 
  2. Review screen - yes / no 
  3. Gathering reviews in main players database 
  4. Rates analysis reports 
  5. Various easy to define triggers that can be defined by admin without development. Sample scenarios:
    1. When bad internal review received (Start 1 or 2), to send email to product manager with player's details 
    2. When bad internal review received (Start 1 or 2), send to player push notification or email with specific message

Contact Blazesoft for more details - info@blazesoft.ca 


What Blazesoft has to offer - 

Blazesoft  developed A-Z slot backend. Internal App Rating is one of it's features. All functionality described above can be easily achieved using Blazesoft's gaming backend platform
  1. Definition of "Good" / "Bad" reviews 
  2. Review screen - yes / no 
  3. Gathering reviews in main players database 
  4. Rates analysis reports 
  5. Various easy to define triggers that can be defined by admin without development. Sample scenarios:
    1. When bad internal review received (Start 1 or 2), to send email to product manager with player's details 
    2. When bad internal review received (Start 1 or 2), send to player push notification or email with specific message





Contact us for more details - info@blazesoft.ca



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